Care Management System

What are the top 5 benefits of using a care management system?

When it comes to choosing a new care management system to replace an established paper-based care recording process, you need to understand a whole plethora of different criterion in order to get the right system for your needs. However the first and most important question that you need to ask is “Why is it imperative to evolve the way you plan, record and manage care?” in the first instance you are moving away from a system that has worked since you started your career in care to a potential unknown. That is why this week we’ve broken down the top 5 benefits care providers will see when they use a care management system. This article is based on direct feedback from our clients using the Nourish system as well as industry trends and commentary from the care sector.

Care management systems enable better care

  • Your care teams will be able to record more care and health records when they use a care management system when compared to traditional paper based methods. Typically our clients find that their teams record around 30% more notes and spend around 2 hours less per carer per week whilst doing them.
  • More actionable information is provided by a care management system as they are able to process number based information into handy charts for management.
  • Instant notifications from other members of staff via the messaging system included in care management systems like Nourish mean that your teams are able to communicate more effectively and deal with incidents quicker.

Save time and money

  • As I mentioned previously, using a care management system has been shown to save frontline care staff time on administration, which means they are more able to deal with service user/residents’ requirements. This reduction in administration means ultimately means more caring and therefore more capability when you look into a staff:resident ratio.
  • Costs of stationary at first glance might not seem that much, but when you add them all up across a year it can amount to thousands of pounds. One of Nourish’s clients who runs a 30 bed nursing home using our care management system, is benefitting from a saving of £2000 a quarter on stationary costs. Across a year what would you do with £8000 of savings?
  • Costs of storage will increase rapidly as more information, over a longer period of time is required to be stored for regulatory compliance. By using a care management system, you are transferring that storage away from cardboard boxes, full of files to digital data, which is a fraction of the cost.
  • By increasing the 1-2-1 care your carers are able to provide through their lessened administration time requirements, one of our clients has reported that, “having Nourish is like having an extra member of staff on shift”

Ensure your care provision is well-led

  • One of the major focuses during any CQC or regulatory inspection is that the service is shown to be well-led. When it comes to care planning, by adopting a digital care planning system – it is emblematic of how your system is well led.
  • When carers use the care management system to record information, that data will be stored alongside a record of who and when they recorded it. This means that for auditing purposes you can see the members of staff involved with any activities, incidents or services.

Regulatory compliance in an instant

  • Quickly and accurately finding information for compliance reasons is a necessity. The best care management systems will allow you to effortlessly search for and find the information you need.
  • Digital care management allows you to instantly provide reports for care managers and during inspections, this invariably saves time and helps you to prove compliance as well as demonstrating that your care setting is ‘Well-led’.

Future proof your care provision

  • Using paper based records are only going to be compliant for a few more years. In line with CQC’s 2021 strategy is a drive to go paperless when it comes to all care records.
  • For storage reasons, the sheer amount of notes you need to keep for compliance reasons over time amounts incredibly. With carers already recording over million records in a few short months, how would you be able to effectively store all of that information, even for a small 10 bed care setting – let alone for bigger care groups or domiciliary providers. One of our clients who owns a 20 bed care home  is saving 2 hours of time a week, driving to and from an offsite storage facility because of this.
  • Cloud storage means that you have protection from data loss. If the place you store your care records were to suffer an incident like a flood or a fire, how would you account for all of your care plans?

Find out more

If you’ve seen anything in this article which you would like to discuss further or would like to find out more about updating your care planning to a care management system, then get in touch via email or give us a call on 02380 00 22 88.