In the world of residential care planning, there are a number of tips, tricks and pieces of advice which can take the quality of your care to the next level. Here are just a few we believe are crucial to support those you care for.
1. Digital care planning is the future of residential care
Residential care planning can feel like a huge task when you have a large number of residents all with different care needs, and when all of your plans are on paper, this can make it even more difficult and challenging to keep up to date with your resident’s ever-changing needs.
We all know there’s no one-size-fits-all care plan, because not everyone’s needs are the same. And it’s not just about needs, either. You need to consider every part of that person to provide a truly holistic approach to care. Switching to a digital way of working can really help to enhance the way you care, making care plans much more accessible to everyone, from the care teams and individual carers to the person being supported and their families.
If you’re considering switching to a digital way of working to help you with your residential care planning, get in touch or book a demo to discover more about how a digital care platform could empower you to better care for those your support.
2. Learn about the people you support
Getting to know your residents is one of the most important things about residential care planning and every member of staff that works with a resident should take the time to get to know them personally. This, however, isn’t always as easy as it sounds when care services are still working on paper, sadly many carers don’t have as much time as they would like with their residents due to the increased amount of admin work that is required during every shift.
When working digitally, getting to know the people you support becomes so much easier, as you’re able to keep comprehensive care plans in one central location that’s easily accessible to every member of your care team. Understanding someone’s likes, dislikes, opinions, values, religion and anything else that’s personal to them plays a huge part in being able to provide the best support possible. By using something like the Nourish speech-to-text feature, you can record interactions with the person you support and it will upload all the details to their care plan automatically.
Getting to know someone’s personality and recording changes in behaviour and character can also help in spotting trends in those you support, helping other members of your care team or agency staff know all the relevant information to provide continuity of care.
3. Include the family in residential care planning
Having a family member in care can be a difficult time for relatives, especially if they have been the sole carer up until that point. There can be a lot of worry around whether or not their loved one is getting the correct care, but luckily there’s one simple way to make this easier for everyone, which is to get the family involved in the residential care planning.
As long as the resident is happy for their family to have an input and be a part of the process then this should be the way every care plan is created. It will give the resident a much greater feeling of support knowing that their family is aware of what’s going on, and also provide peace of mind to the family that their loved one is in good hands.
The Nourish system has an area called the Family Portal, which allows loved ones to stay up to date with the care being provided. Here they can see a pre-agreed amount of information regarding the care plan and a log of what their loved one has been up to.
4. No two care plans should be the same
Every human being is different, and we all like things done in different ways. To provide truly person-centred care it is essential to tailor each individual’s care plan to their own wants and needs.
With a digital platform such as Nourish, it is much easier to visit care plans daily and update them in an instant, adding new information as and when it’s necessary. The personalised timelines within Nourish can be as detailed or as basic as they need to be, documenting everything from someone’s allergies, medication and dietary requirements, to whether someone is an early riser or if they prefer to lie in.
It’s these little things that have a huge impact on a person’s quality of life and it’s crucial to keep as much of their lifestyle familiar to them as possible so that they feel they are still enjoying life the way they want to.
5. Don’t forget the positives!
Care plans and daily records are not just a place to record ailments. A person’s care records can include positive experiences too, such as activities they took part in or something that they particularly enjoyed that day.
Mental health is just as important as physical health and so mood recording is essential in effective residential care planning, being able to report back the positives to family members will also give them greater peace of mind their loved-one is being well cared for.
The Nourish platform allows you to record activities and even add photos so that resident’s records aren’t purely clinical, but hold happy memories too. These can also be viewed in the Family Portal, so loved ones can connect to those in care.
6. Always be transparent
Person-centred care plans should be very open. Transparency of care between teams, managers and families ensures that the person being supported is getting the very best care for their needs. This means keeping a log of everything in detail, to ensure everyone knows the bigger picture.
Working digitally makes transparency easy, especially throughout larger care groups. Resident data is available in one central location for all care teams to see, and care plans are readily accessible to managers, inspectors and other professionals who may need to know about a person’s care.
By having all this information in one place, it becomes far easier to analyse data in order to improve and tailor the care being provided, so it fits in line with a resident’s ever-changing needs.
7. It’s more than just a care plan, it’s a way of life
Care planning shouldn’t just be about ticking boxes, it should be about providing the most person-centred care to enhance the quality of life of those you support. Having a comprehensive care plan which includes everything from their medical needs to their dietary requirements and activity preferences will give care teams a well-rounded understanding of a person’s wants and needs.
Working digitally gives you the flexibility to personalise plans and ultimately spend more time focusing on those you support, rather than the admin work that comes with creating and managing care plans on paper.
Following our top tips for residential care planning can improve quality of care and ensure your care team is always working with a person-centred approach.
At Nourish we want to empower care teams to provide person-centred care that is tailored to the people they support, and our system allows you to create comprehensive residential care plans that focus on every aspect of a person’s life, to ensure they are safe, happy and healthy in your care.
For more information on how Nourish can help your care service, book a demo today.