Understanding
Your Needs

Our approach is a collective effort. Everything we’ve built has been developed in collaboration with care providers, medical professionals, regulatory bodies, those receiving care and their families. This means that our technology improves the lives and experiences of the people you support.   

We work with all types of care services. From single homes to large groups, whatever your needs we’ve got you covered. We know that not all care looks the same, which is why we collaborate with you to create a unique care management system that works for you.  

At the heart of what we do is a deep understanding of best practice. Our team brings together experts from care quality, management, product development and information safety. When you can focus on what’s right for the person you support, it makes all the difference.  

What are Contextual Care Plans? 

A care plan details what care a person needs and what’s important to them. It helps everyone in the team understand how they need to care for someone and provide consistent support.  

At certain times of the day, particular interactions need to be carried out, like giving someone their lunch. If you have an agency worker or new starter, it can be time consuming for them to search through care plans to find out what help that person needs.  

With the Nourish Contextual Care Plans feature, you can access someone’s care plan at the touch of a button. You’ll only ever see the relevant information for that person, like their individual food and drink preferences. This helps to save time and reduces the risk of human error.  

What are assessments and what do they allow me to do? 

Assessments are pivotal to finding out what kind of care people need and when and how they need support. With Nourish, our range of  industry standard assessments help you and your team to assess people’sneeds of quickly and accurately.  

Assessments help you keep track of every aspect of someone’s care, such as oral health, diet and intolerances, meaning you always have the most up to date and accurate information. From preventing ulcers to screening for malnutrition, our digital assessments can be easily completed to support your vital work. 

When you begin to care for someone new, you’ll automatically see the assessments that need to be completed. For example, if someone moves into your service who uses a wheelchair and needs a liquidised diet, you’ll be notified that the assessments for diet and abilities need to be filled out. This saves you time, ensures consistency and means vital information isn’t missed.   

What are Customised Interactions and Personalised Timelines? 

We understand that every person you support is an individual. That’s why we created a platform that captures the needs of the people you support and uses records that are bespoke to each person’s preferences. 

To make sure that each person you support is given the right care at the right time, Nourish works on a timeline for each individual. It outlines that person’s unique day, providing care teams with all the information they need.  Each timeline is made up of ‘interactions’ which document different things for different people. 

We have a range of interactions ready to go. But if you have any unique to your organisation, we can configure them to your platform ready to use from day one.  

How will this help me? 

• The timeline can be easily personalised to an individual’s needs and preferences.  
• Removing irrelevant questions from daily records and having all the information in one place, means care teams only see what they need to see. They can view the person’s care requirements at first glance.